You can return most new and unopened items within 7 days of delivery for a full refund.
Items must be returned in new or unused condition and contain all original materials included with the shipment.
Contact with Aiin must be made within seven days from when the item is delivered, and all returns must be authorized.
You can do so by emailing us, and we will issue a Return Merchandise Authorization number.
Packages without an authorized RMA# will not be accepted.
Original shipping costs are not refundable.
If the item has been opened or shows signs of use, you may be subject to a partial refund and charges for both original shipping.
If the return results from our error, the total cost of the merchandise and shipping charges will be refunded.
The customer will pay shipping expenses for returned items.
You will receive your refund in the original form of payment.
We strongly recommend you insure your return package for your protection. We are not responsible for returning packages lost in the mail.
Be the first to read about our new arrivals, latest interviews, and newsletter exclusives by signing up below.